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Frequently Asked Questions
Frequently asked questions
We recommend booking as early as possible to secure your preferred date, especially if you're planning a wedding during peak seasons. However, we understand that every couple's timeline is different. Some may book months in advance, while others may plan more spontaneously. Our team is here to accommodate your needs, whether you're in the early stages of planning or finalizing your details. The sooner you reach out, the better, but we're happy to work with you no matter where you are in your planning process!
Outside food is prohibited. To ensure the highest quality and smooth service for your event, we require all couples to hire a professional caterer from our preferred vendor list or select a caterer of their choice. Our team is happy to provide recommendations and help you connect with a caterer that suits your style and needs. This ensures that your dining experience is seamless, delicious, and meets all safety and quality standards.
We do not allow guests to bring their own alcohol (BYOB). To ensure a safe and enjoyable experience, we require all couples to hire a licensed bartender and purchase alcohol through a legal vendor. Our team can provide recommendations for trusted vendors and bartenders to ensure your event meets all legal and safety regulations. We want to help you create a fun and seamless experience for you and your guests!
Yes, we offer both a bridal suite and private quarters for the couple. Our bridal suite provides a comfortable and elegant space for the bride and bridesmaids to get ready, and it can be transformed into a shared suite for both the bride and groom. We also have a separate groomsmen’s quarters for the groom and groomsmen to relax and prepare, which can also be converted into a combined bride and groom suite. These spaces are designed to give you privacy and comfort on your big day, ensuring you have the perfect environment for those special moments before the ceremony.
Details regarding weather-related concerns are outlined in our contract. We understand that weather can be unpredictable, which is why we offer indoor space as an alternative in case of bad weather. While we will do everything we can to accommodate your needs, please note that bad weather does not qualify for a refund, as it is a part of the natural risks associated with hosting events. We encourage couples to plan accordingly and consider backup options to ensure their day is beautiful, no matter the weather!
Yes, a deposit is required to reserve your wedding date. To secure your booking, we require an initial payment of 1/3 of the total rental fee, with the full pricing details available in another FAQ. Additionally, a refundable damage deposit of $1,000 is due one month before the wedding date. This damage deposit will be refunded following your event, provided there are no damages or issues with the venue.
If you need to change your wedding date, we’re here to help! We can assist you in finding a new date that works for your schedule. Any payments made toward your original date will be applied to your new wedding date, as long as it is within a reasonable time frame. Please note that rescheduling is subject to availability, so we encourage you to reach out as soon as possible to explore your options.